Thank you for shopping at Digiprino! We want you to be completely satisfied with your purchase. Please read our return policy carefully before buying.
📥 Digital Download Policy
All products sold on Digiprino are digital downloads (PDF files). Because of the nature of digital products, all sales are final and we generally do not offer refunds once a file has been downloaded or accessed.
✅ When We Will Issue a Refund
We are happy to help in the following situations:
- File not received — If you did not receive your download link after purchase, contact us and we will resend it immediately
- Corrupted or unreadable file — If the file you received is damaged or cannot be opened, we will send a replacement right away
- Wrong file delivered — If you received a different product than what you ordered, we will correct it promptly
- Duplicate purchase — If you accidentally purchased the same product twice, we will refund the duplicate charge
❌ When We Cannot Issue a Refund
- You have already downloaded and accessed the file
- You changed your mind after purchase
- You do not have a printer or the required software to open PDF files
- The product did not meet your personal expectations (please read descriptions carefully before purchasing)
📞 Contact Us
If you have an issue with your order, please reach out to us and we will do our best to help:
- 📧 Email: digiflexi9@gmail.com
- We aim to respond within 24–48 hours on business days
Thank you for understanding and for supporting Digiprino! 💛